We ship worldwide !
Free shipping is available on some domestic and international orders.
Charisse Collections is not responsible for lost packages using shipping options without a tracking feature (i.e. CanadaPost regular mail, Light Packet to U.S or to International). Shipment tracking may be purchased for an additional cost to the customer. Charisse Collections will include free tracking for orders of more than $100 CAD to Canada or U.S.
Shipping estimates are from the day of shipping not from the day of ordering confirmation. As all of our pieces are made to order, it takes us 3 to 5 business days to produce the handmade work before shipment. Delivery time listed below are only estimates in business days and do not take into consideration delays due to weekends, holidays, customs clearance etc. Delivery standards are for items sent between most major urban centres. Addresses in remote areas will require additional delivery time. We do our best to help your items get to you in time however, we are not responsible for packages delivered outside the estimated time frame.
Some countries may charge import duties or other fees. Charisse Collections is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.
Failed Shipment due to incorrectly entered address from customers
Orders are sent to the exact address as given to us for shipping by the customer. We are not responsible for the cost of lost or returned packages due to an incorrectly entered address. Please ensure all shipping addresses are correct prior to order confirmation.