Our products are carefully inspected for quality in workmanship and material before delivery. Since many of our our products are made to order and specifically in the case of earrings for hygienic reasons, we do not offer refunds or exchanges. We will replace or repair any items as a result of defect in workmanship or material within 7 days of delivery.
For replacement, repair, or other service enquiries, please contact us at Support@CharisseCollections.com.
Customer will be responsible for the cost of return shipping.